Exchange & returns

We want every part to fit your car exactly, but if it doesn't, the item can be exchanged or returned under the conditions described below.

Return and exchange conditions

  • Exchange or return is possible within [fill in: return period] of receiving the order.
  • The item must be in its original condition: no signs of installation, no scratches or damage, and with the original packaging intact.
  • Items made or painted to individual order may not be eligible for exchange or return — please confirm this when placing your order.

How to request a return

  1. Contact us at [fill in: phone] or [fill in: email] and provide your order number.
  2. Describe the reason for the return or exchange and attach photos of the item.
  3. Agree with us on the method and address for returning the item.

Consumer rights regarding returns and exchanges are governed by the consumer protection legislation of the Republic of Moldova.